Free Shipping / Free Returns
FREE SHIPPING & FREE RETURNS *
On all HanroUSA.com orders
Automatically at checkout, no code needed.
Now through February 29, 2020
This offer is valid for Standard UPS Ground Shipping placed on HanroUSA.com only to the 48 contiguous United States. Offer not valid on 3 Day Select, 2 Day Air or Next Day Air delivery orders. To redeem, select the "UPS Ground FREE" shipping option during checkout. No promotional code is required. This offer cannot be applied to previous purchases. Offer is non-transferable.
*If you reside in Alaska or Hawaii HANRO charges a flat shipping fee of $20.
Online Free Returns/Exchanges within the 48 contiguous states.
Please consult your Order Shipment Confirmation e-mail and select the link to our Online Return Center or follow these steps for an online return:
- Log into MY ACCOUNT located at the top of the HOME Page. Log in by entering your email address and password.
- Click on "Return Center". Type Order Number and click on "Submit" button. Or find a link on your Order Confirmation or Shipping Confirmation email.
- Complete the form for the items you would like to return or exchange.
- SUBMIT REQUEST FOR RETURN and you will receive a Confirmation email which contains the prepaid USPS label.
- Print the prepaid, USPS label you receive by e-mail and tape it to your box. In case you use the original box, remove or cover all original shipping labels.
- For a FREE return, bring the package to any Post Office.
- Contact Customer Service with any questions at 855-426-7687.